Documentation

Good record keeping and documentation further improve the quality performance by helping to identify the possible sources of error. Documentation practices include developing and maintaining documents for achieving specified quality standards. Documentation enables personnel to trace every step in all procedures that are necessary for monitoring the various aspects of the blood transfusion process.

• Documentation practices: record completion, techniques for proper documentation, record review

• Document types: policy (e.g. Quality Manual), process (e.g. process mapping), procedure

• Document control: manual and automated systems for controlling documents

• Change control: process change management

• Computer processes: implementation, validation, risk/hazard analysis